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Prepaid2Cash Terms of Use Agreement
Last Updated: July 20, 2011
A. This Site
Prepaid2Cash Holdings, LLC. and its affiliates (individually and collectively, “we”, “our”, “us”, or “Prepaid2Cash”) designed and maintain www.prepaid2cash.com (the “Site”) as a means of providing information regarding our company and various services that we make available. As used on the Site, the terms “you” and “your” means any person who views, accesses, uses, or obtains information from the Site or who obtains information by monitoring activity to and from the Site.

B. Acceptance of the Terms and Conditions
This Website Terms of Use Agreement (the “Agreement”) states the terms and conditions under which you may access and use the Site. This Site also contains various information in the form of reports, data, text and other materials about us, as well as third-party content that is licensed to us (collectively, the “Content”). By accessing and/or otherwise using this Site and its Content, you acknowledge that you have read, understood and agree to be legally bound by this Agreement.

Please read this Agreement carefully. We reserve the right to amend this Agreement at any time and from time to time by posting a revised Agreement on the Site. This Agreement was last revised on the date first written above. If you use the Site after an amended Agreement has been posted, you will be deemed to have agreed to such amended Agreement. You should periodically visit this page to view the most recent Agreement.

If you use our Site to utilize any of our Services you shall also be bound by the terms of our Services Terms of Use. By accessing and/or otherwise using the Service, you acknowledge that you have read, understood and agree to be legally bound by such Services Terms of Use.

C. Permitted Use of the Site; Restrictions
You will access and use the Site solely for your personal purposes. You will not post, publish, reproduce, transmit, distribute or otherwise view, use or exploit the Site or any Content in a manner that: (1) is inconsistent with this Agreement; (2) violates any federal, state or local law, rule, regulation or order, or (3) could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You acknowledge and agree that the Site and the Content includes subject matter that is owned by us or other third parties and is protected under copyright, trademark and other intellectual property laws. Unauthorized use of the Site or the Content may violate such intellectual property laws or other laws relating to privacy and publicity. The violation of such laws may give rise to civil and/or criminal penalties.

You agree that you will not interrupt or attempt to interrupt the operation of this Site in any way. You will not impersonate any person or entity, or misrepresent your affiliation with a person or entity, or misrepresent the origin of any information that you provide to us. You agree that your use of the Site will at all times be for a lawful purpose and you agree to comply with all applicable laws and regulations in your use of the Site. Possible evidence of use of this Site for illegal purposes may be provided to law enforcement authorities.

You will not transmit, distribute, introduce or otherwise make available in any manner through the Site any computer virus, key loggers, spyware, worms, Trojan horses, time bombs or other malicious or harmful programming (collectively, “Viruses”). We do not have an obligation to detect the presence of such Viruses. If you download software or any other Content from the Site, you do so at your own risk.

D. Intellectual Property Rights
You acknowledge that this Site and various elements contained therein are protected by copyrights, trademarks, trade secrets, patents, or other proprietary rights, and that these worldwide rights are valid and protected in all forms, media, and technologies existing now and hereinafter developed. You also acknowledge that the Content is and shall remain our property or the property of our licensors. You agree to comply with all intellectual property laws and you shall not encumber any interest in, or assert any rights to, the Content. You may not modify, transmit, participate in the sale or transfer of, or create derivative works based on any Content, in whole or in part. However, you may print a reasonable number of copies of the Content for your personal use provided that you maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices.

E. Copyrights/Trademarks
The trademarks, logos and service marks appearing on this Site, including, but not limited to, the trademarks: “Prepaid2Cash” and “Prepaid2Cash.com” are trademarks and service marks of Prepaid2Cash Holdings, LLC. Other company, product, and service names and logos used and displayed on this Site may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to us. Nothing on this Site should be construed as granting, by implication or otherwise, any license or right to use any of trademarks and servicemarks displayed on this Site, without our prior written permission in each instance.

The Content of this Site is protected by copyright law. All such Content is also copyrighted as a collective work under the copyright laws, and we own a copyright in the selection, coordination, arrangement, and enhancement of such Content.

F. Copyright Complaints
If you believe that any material on the Site infringes your copyright and you want such material removed from the Site, please send a detailed message to the designated agent at the contact information below :
In connection with the Digital Millennium Copyright Act, the following information must be included in the message to us :
(i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(ii) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
(iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
(iv) information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
(v) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(vi) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

G. Contact
Our designated agent may be contacted as follows:
  • Website Manager
  • Prepaid2Cash Holdings, LLC
  • PO BOX 194641
  • San Francisco, CA 94119
  • Toll Free: 800-653-4920
  • Email: info@prepaid2cash.com
H. Feedback and Submissions.

Unless we specifically provided otherwise, all feedback or submissions of any kind that you submit to this Site (the “Contributions”) are hereby received on a non-confidential basis and shall, to the fullest extent permissible under applicable law, become our property. To the extent that applicable law does not provide us with an ownership interest in any Contributions, you agree that by providing us with the Contributions you are granting us any of our affiliated companies and sublicensees a perpetual, royalty-free, irrevocable worldwide license to use, transmit, copy, reproduce, distribute, publicly display or perform, and to prepare derivate works based upon the Contributions. By submitting or otherwise making the Contributions available to us, you represent and warrant that you own or control all rights in such Contributions necessary to post, upload, input, submit or otherwise make them available to us, and to provide us with either ownership or licensed rights under this section of the Agreement. You understand that your Contributions will not be confidential and that no compensation will be paid to you with respect to your Contributions. Despite the rights granted to us herein, we are under no obligation to in any way use, post, or otherwise make such Contributions available.

I. Linking and Framing
We prohibit the use of any links to the Site from any other websites unless establishment of such a link is approved in advance by us in writing. You may not frame any elements of this Site with any other website without our prior written permission.

J. Links to Other Web Sites.
This Site may periodically provide links to third-party websites (“Third-Party Sites”). This Agreement governs only this Site and not any Third-Party Sites. Our decision to link to a Third-Party Site is not an endorsement of the content, products or services in the Third-Party Site. We do not control these Third-Party Sites and expressly disclaims any responsibility for the content, the accuracy of the information and any products or services available on the Third-Party Sites. We have not investigated or monitored the Third Party Sites for accuracy or completeness. The Third Party Sites may have different privacy policies and security standards than our Site. We are not responsible if any terms shown on our Site differ from those shown on the Third-Party Sites. If you decide to access linked Third-Party Sites, you do so at your own risk.

K. Privacy Policy.
Our Privacy Policy, hereby incorporated by reference into this Agreement, explains the policy applicable to the information that is collected through the Site or received directly from you. If you receive Information about another User through the Prepiad2Cash Services, you must keep the Information confidential and only use it in connection with the Prepaid2Cash Services. You may not disclose or distribute a User's Information to a third party or use the Information for marketing purposes unless you receive the User's express consent to do so.   PRIVACY POLICY

L. Security
We protect your privacy related to this Site. We maintain appropriate administrative and technical controls to safeguard the security and privacy of your personal information.

M. Account History Statement.
You have the right to receive an account statement. You may view your Account history statement by logging into your Account and looking at your Account History on the Account Summary webpage.

N. Calls to You; Mobile Telephone Numbers.
By providing Prepaid2Cash a telephone number (including a wireless/cellular telephone), you consent to receiving autodialed and prerecorded message calls from Prepaid2Cash at that number. If we determine that a telephone number you have provided to us is a mobile telephone number, we may categorize it as such in our systems and in your Profile.

O. Disclaimer of Warranties
YOU ACKNOWLEDGE AND AGREE THAT THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NONE OF PREPAID2CASH, ITS AFFILIATES, SUBSIDIARIES OR ITS OR THEIR OFFICERS, MANAGERS, DIRECTORS, EMPLOYEES OR AGENTS (COLLECTIVELY THE “PREPAID2CASH PARTIES”) GUARANTEES THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, SUITABILITY OR USEFULNESS OF ANY PORTION OF THE SITE. NONE OF THE PREPAID2CASH PARTIES WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, THAT ANY SPECIFIC INFORMATION THAT IS REQUESTED WILL BE PROVIDED OR THAT THIS SITE OR ITS SERVER ARE OR WILL BE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL ELEMENTS. YOU EXPRESSLY AGREE THAT THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS SITE AND THE ACCURACY, TIMELINESS OR COMPLETENESS OF THE CONTENT OR SERVICES IS ASSUMED SOLELY BY YOU.

NONE OF THE PREPAID2CASH PARTIES MAKES ANY, AND HEREBY SPECIFICALLY DISCLAIMS ANY AND ALL, REPRESENTATIONS, ENDORSEMENTS, GUARANTEES, AND WARRANTIES, EXPRESS OR IMPLIED, REGARDING THIS SITE, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. YOU UNDERSTAND AND AGREE THAT ANY CONTENT, MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS USED AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, MATERIAL AND/OR DATA.

P. Limitation of Liability
UNDER NO CIRCUMSTANCES WILL ANY OF THE PREPAID2CASH PARTIES BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THIS SITE. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THIS SITE. IN NO EVENT SHALL ANY OF THE PREPAID2CASH PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THE SITE OR THIS AGREEMENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR NEGLIGENCE, CONSEQUENTIAL, INCIDENTAL OR OTHER DAMAGES, IN SUCH JURISDICTIONS THE PREPAID2CASH PARTIES' LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS SITE IS TO STOP USING THIS SITE.

Q. Governing Law; Disputes
This Agreement shall bind and inure to the benefit of the parties hereto and their successors and assigns. This Agreement will be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflicts of law provisions. Each party agrees to the exclusive jurisdiction and venue of the federal and state courts located in San Francisco, California. We make no representation that the Content on our Site is appropriate, legal or available for use in other locations. Those who choose to access this Site from other locations do so at their own initiative and are responsible for compliance with applicable local laws. Should either party be required to bring legal action to enforce their rights under this Agreement, the prevailing party in such action shall be entitled to recover from the losing party their reasonable attorneys' fees and costs in addition to any other relief to which they are entitled.

R. Language
If we have provided you with a translation of the English language version of this Agreement, then you agree that the translation is provided for your convenience only and that the English language versions of the Agreement will govern your relationship with Prepaid2Cash. If there is any contradiction between what the English language version of the Agreement says and what a translation says, then the English language version shall take precedence.

S. Minors
Minors are those under the age of eighteen (18) years or an age not permitted to transact on Prepaid2Cash. If you are a parent and allow your minor child or a child for whom you are a legal guardian (a “Minor”) to access the Site, you will be solely responsible for (i) the online conduct of such Minor, (ii) monitoring such minor's access to and use of the Site, and (iii) the consequences of any use of the Site by such Minor.

We do not intend to solicit information or to market any products or services to children through this Site. Pursuant to 47 U.S.C. § 230(d) as amended, we hereby notify you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material and information that is harmful to Minors.

T. Identity Authentication.
You authorize Prepaid2Cash, directly or through third parties, to make any inquiries we consider necessary to validate your identity. This may include asking you for further information, requiring you to provide a taxpayer identification number, requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report, or verifying your Information against third party databases or through other sources.

U. Third Party Permissions.
If you grant express permission to a third party to take specific actions on your behalf, or access particular information about your Account through your use of the third party’s product or service, you acknowledge that Prepaid2Cash may disclose the information about your Account that is specifically authorized by you to this third party. You also acknowledge that granting permission to a third party to take specific actions on your behalf does not relieve you of any of your responsibilities under this Agreement. Further you acknowledge and agree that you will not hold Prepaid2Cash responsible for, and will indemnify Prepaid2Cash from, any liability arising from the actions or inactions of this third party in connection with the permissions you grant.

V. Miscellaneous
In the event that any portion of this Agreement is held to be invalid or unenforceable, then such portion shall be construed in accordance with the applicable law as nearly as possible to reflect the original intentions of the parties, and the remainder of this Agreement shall remain in full force and effect. This Agreement contains the entire agreement of the parties concerning your use of this Site and supersedes all existing agreements and all other oral, written or other communication between the parties concerning its subject matter. We reserve the right to change, suspend, or discontinue all or any part of this Site or the Content at any time without prior notice or liability. You expressly absolve and release the Prepaid2Cash Parties from any claim of harm resulting from a cause beyond their control, including, but not limited to, failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes, or natural disasters, strikes or other labor problems, wars, terrorist activities or governmental restrictions. You may not assign this Agreement. No waiver shall be effective unless in writing. The paragraph headings herein are provided only for reference and shall have no effect on the construction or interpretation of this Agreement. You expressly agree not to export or re-export any of the Content to countries or persons prohibited under the export control laws of the United States.

W. Contact
The Prepaid2Cash Service is offered by Prepaid2Cash Holdings, LLC. If you have any questions about these Terms or the Prepaid2Cash service that are not answered on the Prepaid2Cash.com website, please contact us at:

  • Prepaid2Cash Holdings, LLC
  • PO BOX 194641
  • San Francisco, CA 94119

  • Phone: 800-653-4920
  • E-Mail: info@prepaid2cash.com


If you are a California resident, you may have this same information emailed to you by sending a letter to the foregoing address with your email address and a request for this information.

X. Fees, Charges, and Payment.
  • Fees, Charges, and Payment.
    • Prepaid2Cash Fees and Charges. Certain features of the Prepaid2Cash Service may now or in the future have fees or charges associated with them, such as commissions and shipping and handling fees. By using the Prepaid2Cash Service,you agree to allow us to charge the payment method you have on file with us for any fees you incur while using the Prepaid2Cash Service. Further, you authorize us to charge your selected payment method in connection with processing any purchases you make through the Prepaid2Cash Service. We also may charge you in the event, and to the extent, that you sell us a card if the account balance of such card is decremented subsequent to the time of our listing and sale of such card, based on use, cancellation, or any other change in the account balance of the card.
    • Prepaid2Cash Payments to You. Any amounts owed to you, such as payment for cards you submit through the Prepaid2Cash Service are generally made promptly following verification of the transaction. Any such amounts are first reduced by any amounts you owe to us or third parties. We reserve the right, in our sole discretion, to use any alternative payment method to pay you, such as issuing a credit through your payment method.
    • Third Party Fees. You are solely responsible for any and all amounts payable to third parties associated with your use of the Prepaid2Cash Service, including internet service, equipment costs, taxes, and other fees. We may offer you the ability to select to receive certain communications by SMS text messaging, which may incur third party network access and service fees, for which you are solely responsible.
    • Credit Card Authorization. When you take any action that has a fee or charge associated with it, such as redeeming a card, we obtain an authorization to charge your payment method for the full amount of the applicable fee or charge. Debit card issuers will place a hold on funds when an authorization is obtained by Prepaid2Cash. Please contact your financial institution to better understand its policies on such matters.

  • Prohibited Conduct - BY USING THE PREPAID2CASH SERVICE YOU PROMISE NOT TO:
    • Upload or submit copyrighted material you do not own or have the legal right to distribute, display and otherwise make available to others - such as text, pictures, music, or other works;
    • Misrepresent or mislead others about any aspect of information you post, transmit, or otherwise communicate or make available through the Prepaid2Cash Service
    • Take any action that would render information you post, transmit, or otherwise communicate or make available through the Prepaid2Cash Service false or misleading, such as by using any card after remitting it for sale;
    • Sell, offer for sale (whether directly or through a third party service), or redeem, any card you have remitted for sale or sold on the Prepaid2Cash Service;
    • Use any technique to avoid or circumvent commissions, fees, or other charges for use of the Prepaid2Cash Service, such as offering other users of the Prepaid2Cash Service opportunities to complete transactions or buy cards outside the Prepaid2Cash Service;
    • Use the Prepaid2Cash Service on behalf of any third party, or use the Prepaid2Cash Service in connection with operating any form of service bureau operation;
    • Make use of Prepaid2Cash Service to perform any commercial transactions, including but not limited to, utilizing the Prepaid2Cash Service for non-personal purchases and drop shipment delivery to a third party address different from that of the registered user;
    • Harass, threaten, or defraud other Prepaid2Cash users;
    • Upload or send to other Prepaid2Cash users pornographic, threatening, embarrassing, hateful, racially or ethnically insulting, libelous, or otherwise inappropriate content;
    • Make unsolicited offers, advertisements, proposals, or send junk mail to other users;
    • Impersonate another person or access another user's account without that person's permission;
    • Share Prepaid2Cash passwords with any third party or encourage any other user to do so;
    • Misrepresent the source, identity, or content of information transmitted via the Prepaid2Cash Service; or
    • Use the Prepaid2Cash Service for any illegal, unethical, or objectionable purpose as determined by Prepaid2Cash in its sole discretion.


Y. Consequences.
Investigations. We may investigate complaints and violations of our Policies. You agree to cooperate fully with such investigations, including without limitation, providing us specific information regarding your right to a prepaid card, the source of a prepaid, your acquisition of a prepaid card.

Violations, Termination and Suspension. We may take any action that we deem appropriate in our sole discretion (including without limitation issuing a warning, suspending or terminating service or denying access) if: (a) you breach this Agreement or any document or policy it incorporates by reference; (b) you are unwilling to cooperate with our investigation of a complaint or reported violation; (c) we are unable to verify or authenticate any information you provide; or (d) we believe your conduct may cause legal liability for you, for other users, or for us. We are not obligated to conduct transactions with you if we believe such transactions were unlawful or otherwise made in violation of this Agreement.

Transaction Limits. We may, at our discretion, impose limits on the amount of money you can transmit through the Prepiad2Cash Services.

Disclosure of Information. You agree that we may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties.

Making Adjustments. You authorize us to withhold transfers of transactions or charge your prepaid card account any amount you owe us if (a) a transaction is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any part of the transaction; (c) you deliver incorrect or misrepresented prepaid cards for any transaction or portion of a transaction, or (e) you otherwise owe us a specific amount.

Independent Contractors. Nothing in this Agreement shall be deemed to create an agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship of any kind between us and you.

No Third Party Beneficiaries. This Agreement is between you and us. There are no third party beneficiaries to this Agreement.

Non-Waiver. Failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision.

Severability. The parties agree that each provision of this Agreement is intended to be construed to be enforceable to the fullest extent possible. If any provision or part of a provision of this Agreement is held to be unlawful, void, or unenforceable, that provision or part of the provision shall be deemed severable from this Agreement and not affect the validity and enforceability of any remaining provisions.

Electronic Communications. When you visit our Site or send email to us, you are communicating with us electronically. You consent to receive communications from us electronically. Although we may choose to communicate with you by post mail, we may also choose to communicate with you by e-mail or by posting notices on our Site. You agree that all agreements, notices, disclosures and other communications that we provides to you electronically satisfy any legal requirement that such communications be in writing.

Assignment. You may not assign your rights under this Agreement to any third party; we may assign its rights under this Agreement without condition.

iii. Disclaimers; No Warranties.
THE PREPAID2CASH SERVICE AND ANY DOWNLOADABLE SOFTWARE, CONTENT, SERVICES, WIDGETS, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE PREPAID2CASH SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PREPAID2CASH, ITS SUPPLIERS AND PARTNERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT. PREPAID2CASH, ITS SUPPLIERS AND PARTNERS DO NOT WARRANT THAT THE PREPAID2CASH SERVICE AND ANY DOWNLOADABLE SOFTWARE, CONTENT, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE PREPAID2CASH SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PREPAID2CASH SERVICE AND ANY DOWNLOADABLE SOFTWARE, WIDGETS, CONTENT, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE PREPAID2CASH SERVICE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EXCEPT AS PROVIDED IN THE PREPAID2CASH GUARANTEE, PREPAID2CASH MAKES NO REPRESENTATION OR WARRANTY WHATSOEVER REGARDING CARDS PURCHASED OR SOLD THROUGH THE PREPAID2CASH SERVICE; AND THE PREPAID2CASH GUARANTEE IS YOUR SOLE AND EXCLUSIVE REMEDY AS TO ANY PROBLEMS THAT ARISE RELATED TO THE PURCHASE AND SALE OF CARDS THROUGH THE PREPAID2CASH SERVICE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

iv. Indemnification; Hold Harmless.
YOU AGREE TO INDEMNIFY AND HOLD PREPAID2CASH, ITS AFFILIATED COMPANIES, AND ITS SUPPLIERS AND PARTNERS HARMLESS FROM ANY CLAIMS, LOSSES, DAMAGES, LIABILITIES, INCLUDING ATTORNEY'S FEES, ARISING OUT OF YOUR USE OR MISUSE OF THE PREPAID2CASH SERVICE, VIOLATION OF THESE TERMS, VIOLATION OF THE RIGHTS OF ANY PERSON OR ENTITY, OR ANY BREACH OF THE REPRESENTATIONS, WARRANTIES, AND COVENANTS YOU MAKE HEREIN. WE RESERVE THE RIGHT, AT OUR OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER FOR WHICH YOU ARE REQUIRED TO INDEMNIFY US, AND YOU AGREE TO COOPERATE WITH OUR DEFENSE OF THESE CLAIMS.

v. Limitation of Liability and Damages.
PREPAID2CASH SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE, OR BUSINESS, ARISING IN WHOLE OR IN PART OUT OF YOUR ACCESS TO OR USE OF THE PREPAID2CASH SERVICES, OR OUT OF THIS AGREEMENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, OUR LIABILITY TO YOU FOR ANY REASON WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE GREATER OF THE AMOUNTS PAID BY YOU TO PREPAID2CASH IN THE 12 MONTHS PRECEDING THE EVENTS GIVING RISE TO THE CLAIM, OR $1000.00 (ONE THOUSAND U.S. DOLLARS). CERTAIN JURISDICTIONS MAY NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS OF LIABILITY OR DAMAGES, IN WHICH CASE OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Z. Bank Transfers (Automated Clearing House “ACH” Transfer).
When requesting an ACH Transfer or Bank Transfer, you are requesting an electronic transfer from Prepaid2Cash to your bank account. For these transactions, Prepaid2Cash will make electronic transfers via ACH from your bank account in the amount you specify. You agree that such requests constitute your authorization to Prepaid2Cash to make the transfers. Once you have provided your authorization for the transfer, you will not be able cancel the electronic transfer. You give Prepaid2Cash the right to resubmit any ACH transaction you authorized that is returned for insufficient or uncollected funds.

AA. Refused and Refunded Transactions.
When you transfer money, the recipient is not required to accept it. You agree that you will not hold Prepaid2Cash liable for any damages resulting from a recipient's decision not to accept a payment made through the Prepaid2Cash Services. We will return any unclaimed, refunded or denied payment within 30 Business Days of the date you initiate payment.

AB. Accuracy of Information.
You are responsible for confirming the accuracy of the information you provide about each transaction you request, including the email address, bank account number, telephone number of the recipient bank, and amount of the transaction.

AC. Taxes.
You acknowledge that in starting in 2011, Prepaid2Cash will report to the Internal Revenue Service the total amount of the transactions you transmit each calendar year into all the Accounts you own if you(i) receive more than $20,000, and (ii) receive more than 200 payments, in that calendar year.

AD. Closing Your Account.
  • How to Close Your Account.You may close your Account at any time by emailing info@prepaid2cash.com with the request to close your account. Note you may not close your account if it is pending any transaction.
  • Limitations on Closing Your Account.You may not close your Account to evade an investigation. If you attempt to close your Account while we are conducting an investigation, we may hold your funds for up to 180 Business Days to protect Prepaid2Cash or a third party against the risk of Reversals, Chargebacks, Claims, fees, fines, penalties and other liability. You will remain liable for all obligations related to your Account even after the Account is closed.
  • Escheatment of Dormant Accounts.If you do not log in to your Account for two or more years, Prepaid2Cash may close your Account, or, if required, escheat your Balance to your state of residency. Prepaid2Cash will determine your residency based on the state listed in your primary address. If your address is unknown or registered as a foreign country, your funds will be escheated to the state of Delaware. Where applicable, Prepaid2Cash will send you a notice prior to escheating or closing your Account. If you fail to respond to this notice, your Balance will be escheated to the state. If you would like to claim your funds from the state, please contact your state's Unclaimed Property Administrator.
  • Actions by Prepaid2Cash.If we have reason to believe that you have engaged in any fraudulent or suspected fraudulent activates, we may take various actions to protect other users, Prepaid2Cash, or other third parties, or you from Reversals, Chargebacks, Claims, fees, fines, penalties and any other liability. The actions we may take include but are not limited to the following:
    • We may close, suspend, or limit your access to your Account or the Prepaid2Cash Services (such as limiting access, and/or your ability to transfer money, make withdrawals, or remove financial Information);
    • We may contact your bank or credit card issuer, and/or warn other Users, law enforcement, or impacted third parties of your actions;
    • We may update inaccurate Information you provided us;
    • We may refuse to provide the Prepaid2Cash Services to you in the future;
    • We may hold your funds for up to 180 business days if reasonably needed to protect against the risk of liability; and
    • We may take legal action against you.


AE. Account Closure, Termination of Service, or Limited Account Access.
If we close your Account or terminate your use of the Prepaid2Cash Services for any reason, we will provide you with notice of our actions. If we limit access to your Account, we will provide you with notice of our actions and the opportunity to request restoration of access if appropriate.

AF. Reserves.
Prepaid2Cash, in its sole discretion, may place a Reserve on funds being transferred from your account when Prepaid2Cash believes there may be a high level of risk associated with your Account. If your Account is subject to a Reserve, Prepaid2Cash will provide you with notice specifying the terms of the Reserve. The terms may require that a certain percentage of the amounts received into your Account are held for a certain period of time, or that a certain amount of money is held in reserve, or anything else that Prepaid2Cash determines is necessary to protect against the risk associated with your Account. Prepaid2Cash may change the terms of the Reserve at any time by providing you with notice of the new terms.

AG. Errors and Corrections.
To be eligible for protection for errors in your Account, you must notify us within 60 days after any unauthorized transaction or other error first appears in your Account history statement. We will extend the 60-day time period if a good reason, such as a hospital stay, kept you from notifying us within 60 days.

You should regularly log into your Account and review your Account history statement to ensure that there has not been an unauthorized transaction or other error. Prepaid2Cash will also send an email to the primary email address you have provided in order to notify you of each transaction from your Account. You should also review these transaction confirmations to ensure that each transaction was authorized and is accurate.

For unauthorized transaction(s) or other errors in your Account, notify us as follows:
  • Write to Prepaid2Cash Holdings Inc., Attn: Error Resolution Department, P.O. Box 194641 San Francisco, CA 94119; or
  • Telephone Prepaid2Cash Customer Service at (800) 653-4920.


When you notify us, provide us with all of the following information:
  • Your name and email address registered to your Account;
  • A description of any suspected unauthorized transaction or other error and an explanation as to why you believe it is incorrect or why you need more information to identify the transaction; and
  • The dollar amount of any suspected unauthorized transaction or other error.


If you notify us via phone, we may require that you send us your complaint or question in writing within 10 Business Days. During the course of our investigation, we may request additional information from you.

AH. Prepaid2Cash Actions after Receipt of Your Notification.
Once you notify us of any suspected unauthorized transaction or other error, or we otherwise learn of one, we will do the following:
  • We will conduct an investigation to determine whether there has been an unauthorized transaction or other error that is eligible for protection.
  • We will complete our investigation within 10 Business Days of the date we received your notification of the suspected unauthorized transactions or other error. If your Account is new (the first transaction from your Account was less than 30 Business Days from the date you notify us), we may take up to 20 Business Days to complete this investigation. If we need more time, we may take up to 45 days to complete our investigation (or up to 90 days for new Accounts, or if your transaction was at a point of sale where you were physically present, or a foreign initiated transaction).
  • If we decide that we need more time to complete our investigation, we may provisionally credit your Account for the amount of the suspected error. You may receive the provisional credit within 10 Business Days of the date we received your notice (or 20 Business Days for new Accounts). This may allow you to have use of the money until we complete the investigation. We may notify you of the provisional credit within two Business Days of the crediting. If we ask you to put your complaint or question in writing and we do not receive it within 10 Business Days (or 20 Business Days for new Accounts), we will not provisionally credit your Account.
  • We may inform you of our decision within 3 Business Days after completing our investigation.
  • If we determine that there was an error, we will promptly credit the full amount of the error into your Account within one Business Day of our determination. Or, if you have already received a provisional credit, you will be allowed to retain those amounts.
  • If we decide that there was not an error, we will include an explanation of our decision in our email to you. If you received a provisional credit, we will remove it from your Account and notify you of the date and amount of the debit. You may request copies of the documents that we used in our investigation.


AI. Prepaid2Cash Processing Errors.
We will rectify any processing error that we discover. If the error resulted in your receipt of less than the correct amount to which you were entitled, Prepaid2Cash will correct your Account for the difference. If the error results in your receipt of more than the correct amount to which you were entitled, Prepaid2Cash will debit the extra funds from the appropriate source. If the error resulted in our not completing a transaction on time or in the correct amount, we will be liable for your losses or damages directly caused by this failure, unless: (a) through no fault of ours, you did not have enough available funds to complete the transaction, (b) our system was not working properly and you knew about the breakdown when you started the transaction, or (c) circumstances beyond our control (such as fire or flood or loss of Internet connection) prevented the transaction, despite our reasonable precautions. (d) reliance on third parties to process transactions, you will indemnify Prepaid2Cash for any errors that result from Prepiad2Cash’s third party processing partners.

AJ. Debit Card Processing.
Prepaid2Cash will process your debit card funded transactions through either the ATM debit network or the Visa/MasterCard network.

AK. Security Interest.
To secure your performance of this Agreement, you grant to Prepaid2Cash a lien on and security interest in your Account.